Step 4: Evaluate work‐life programmes
Measuring the effectiveness of work-life programmes helps organisations to determine whether they have met their objectives. Identifying a successful work-life programme helps build the business case, while discovering a work-life programme that did not meet its objectives calls for improvement.
Some data sources that could be mined to evaluate the effectiveness of the work-life programme include:
- Utilisation rate of the work-life programme
- Measure of employee job satisfaction, engagement, etc.
- Voluntary turnover rate
- Feedback from employees about the work-life programme in meeting their needs
- Feedback from supervisors on difficulties faced implementing work-life programmes
- Exit interviews